Supporting Change • Developing People • Promoting Ability

Understanding and managing mental health issues effectively in frontline service provision  

20% of women and 14 % of men in England currently have some form of mental illness, and across the UK as a whole 1 in 4 of us will experience some kind of mental health problem over the course of the next year. For those working with the public, being able to engage effectively with people with mental health issues is, therefore, vital to providing a quality service.

This one day course provides an overview of mental illness and its implications for both the individuals affected and for service providers. It explores the roles and responsibilities of agencies involved in mental health and helps delegates to understand how they can provide appropriate support to those with mental health problems.    

Is this course for me?

Public service providers, education and training providers and anyone else who might encounter people with mental health issues using their services will all benefit from the course content.

Course Overview

• Understanding mental health issues
• Understanding the law
• Understanding and identifying adjustments that can and should be made, and those which are not required
• Understanding of the support systems available to mental health service users and how to access them
• An examination of policy, practice and procedure as they operate within the delegates own organisations
• Reasonable Adjustment Action Planning
• Opportunity for discussion

For More Details

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